Terms and Conditions

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Contacting KLEINS

  • London Showroom: 5 Noel Street London W1F 8GD (PH: 020 7437 6162) 

Payments & Pricing     

  • Pricing is exclusive of VAT 

  • All Online Card Payments are Processed and Secured by way of Encryption (128-bit SSL certificates) using fully approved and verified Level 1 Services Providers, with Payment Card Industry Data Security Standards (PCI DSS) and Security Global Standards (SSC) industry regulation. 

Consumers

  • KLEINS do not accommodate individual consumers. (i.e. you are not purchasing for your business) All processed orders are treated as Business Orders. And your rights as a consumer are not enforced and/or warranted when dealing with KLEINS. We may decline to accept an order. In these circumstances, any payments made will be fully refunded.

Delivery Destinations

  • KLEINS delivers to UK addresses.
  • England (including the Isle of Man, Isle of Wight and Isles of Scilly)
  • Scotland (including the Orkney and Shetland Islands)
  • Wales
  • Northern Ireland
  • BFPO addresses

Although we don't deliver to addresses outside the UK, One can still order and perhaps have the goods sent to a UK addressee, who can then forward the same onto another destination. 

Delivery within The UK  (options & prices)

  • Royal Mail Recorded Signed For™1st Class is £4.00 (This is not a Guaranteed Next Day Delivery)

  • Royal Mail Special Delivery™ Next Day is £12.50 (Guaranteed Delivery Weekdays ONLY, before 1.00pm)

  • Orders placed after 4pm weekdays (or over The Weekend) will be dispatched the next working day. 
  • Working Days are: Monday, Tuesday, Wednesday, Thursday & Friday (Excluding Weekends and Bank Holidays.)

Alternative Delivery Address

  • Orders addressed and/or named for other then the original purchaser are delivered at the bequest of the originators instructions. KLEINS accepts no such responsibility for goods not received under these circumstances.

Product Suitability

  • KLEINS will not be liable and offer NO warranties in regards to: Product Demise, Price Change, Accuracy, Completeness, Tests or Suitability for any purpose of: Products, Documents, Graphics and Product Detail of which appear and/or sold.

Disclaimer

  • E&OE in the event of a pricing and/or product error. KLEINS reserve the right to cancel the same 'Without Notice' (confirmed as dispatched, denotes official acceptance.)

Refunds

  • KLEINS Do Not Operate an Automatic Refund and/or Exchange Policy.

Privacy

  • KLEINS use information provided ONLY to duly process an actual order. Secure Data Held, will never be released (to any one) from our encryption. 

KLEINS Registered Details

  • VAT Registration Number: 778 3651 82. KLEINS LIMITED.
  • Registered Office: 5 Noel Street, London W1F 8GD.
  • Company Registration No: 4265788.
  • (Registration: Z1050474) and compliant with: The Terms of The Data Protection act 1998.